Processing
& Shipping Information

Please allow up to 5 business days from the date of your order for processing, before your package is shipped out. All coffees are roasted within 10 days before shipping, if not stated otherwise. All shipments are insured and fully trackable via DHL or UPS. If you have any further questions, please email us at: webshop@bonanzacoffee.de

 

GERMANY

€4,95 and free shipping for all orders from 25,00€ on or of 500gr of coffee.
Duration within 5 business days, after order is processed.

Within Berlin you can also pick up your package free of charge at our Roastery Café in Kreuzberg.

 

EUROPE

€12,95 and free shipping for all orders from € 75,00 on or of 1,5kg of coffee.
Duration 5-12 business days, after order is processed.

 

USA

€69.95-€89.95 for Expedited shipping.
€70.95-€94.95 for Express shipping.
Duration 7-15 business days, after order is processed.

 

REST OF THE WORLD incl. Russian Federation, Canada and Asia

€85.95-€145.95 for Expedited shipping.
€115.95-€180.95 for Express shipping.
Duration 7-21 business days, after order is processed.

Please note: The shipping ranges depend on the region and/or location of the shipping address. The exact shipping price will appear on the “Shipping” page after the checkout.

Privacy policy

This Privacy Policy describes how shop.bonanzacoffee.de and bonanzacoffee.de (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

Order information

 

MINORS

We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

USING PERSONAL INFORMATION

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

LAWFUL BASIS

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

RETENTION

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

AUTOMATIC DECISION-MAKING

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

YOUR RIGHTS

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

COOKIES NECESSARY FOR THE FUNCTIONING OF THE STORE

 

Name Function
_ab Used in connection with access to admin.
_secure_session_id Used in connection with navigation through a storefront.
cart Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_u Used to facilitate updating customer account information.

 

REPORTING AND ANALYTICS

 

Name Function
_tracking_consent Tracking preferences.
_landing_page Track landing pages
_orig_referrer Track landing pages
_s Shopify analytics.
_shopify_fs Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics relating to marketing & referrals.
_shopify_sa_t Shopify analytics relating to marketing & referrals.
_shopify_y Shopify analytics.
_y Shopify analytics.

 

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

DO NOT TRACK

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

CHANGES

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at kontakt@bonanzacoffee.de or by mail using the details provided below:

M. R. Bonanza Coffee GmbH, Waldemarstr. 37 A, 10999 Berlin, Germany

Last updated: 25.09.2020

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority.

Imprint

Streitschlichtung
Die Europäische Kommission stellt eine Plattform zur Online-Streitbeilegung (OS) bereit: Europa Consumer ODR.

Wir sind nicht bereit oder verpflichtet, an Streitbeilegungsverfahren vor einer Verbraucherschlichtungsstelle teilzunehmen.

Haftung für Inhalte
Als Diensteanbieter sind wir gemäß § 7 Abs.1 TMG für eigene Inhalte auf diesen Seiten nach den allgemeinen Gesetzen verantwortlich. Nach §§ 8 bis 10 TMG sind wir als Diensteanbieter jedoch nicht verpflichtet, übermittelte oder gespeicherte fremde Informationen zu überwachen oder nach Umständen zu forschen, die auf eine rechtswidrige Tätigkeit hinweisen.

Verpflichtungen zur Entfernung oder Sperrung der Nutzung von Informationen nach den allgemeinen Gesetzen bleiben hiervon unberührt. Eine diesbezügliche Haftung ist jedoch erst ab dem Zeitpunkt der Kenntnis einer konkreten Rechtsverletzung möglich. Bei Bekanntwerden von entsprechenden Rechtsverletzungen werden wir diese Inhalte umgehend entfernen.

Haftung für Links
Unser Angebot enthält Links zu externen Websites Dritter, auf deren Inhalte wir keinen Einfluss haben. Deshalb können wir für diese fremden Inhalte auch keine Gewähr übernehmen. Für die Inhalte der verlinkten Seiten ist stets der jeweilige Anbieter oder Betreiber der Seiten verantwortlich. Die verlinkten Seiten wurden zum Zeitpunkt der Verlinkung auf mögliche Rechtsverstöße überprüft. Rechtswidrige Inhalte waren zum Zeitpunkt der Verlinkung nicht erkennbar.

Eine permanente inhaltliche Kontrolle der verlinkten Seiten ist jedoch ohne konkrete Anhaltspunkte einer Rechtsverletzung nicht zumutbar. Bei Bekanntwerden von Rechtsverletzungen werden wir derartige Links umgehend entfernen.

Urheberrecht
Die durch die Seitenbetreiber erstellten Inhalte und Werke auf diesen Seiten unterliegen dem deutschen Urheberrecht. Die Vervielfältigung, Bearbeitung, Verbreitung und jede Art der Verwertung außerhalb der Grenzen des Urheberrechtes bedürfen der schriftlichen Zustimmung des jeweiligen Autors bzw. Erstellers. Downloads und Kopien dieser Seite sind nur für den privaten, nicht kommerziellen Gebrauch gestattet.

Soweit die Inhalte auf dieser Seite nicht vom Betreiber erstellt wurden, werden die Urheberrechte Dritter beachtet. Insbesondere werden Inhalte Dritter als solche gekennzeichnet. Sollten Sie trotzdem auf eine Urheberrechtsverletzung aufmerksam werden, bitten wir um einen entsprechenden Hinweis. Bei Bekanntwerden von Rechtsverletzungen werden wir derartige Inhalte umgehend entfernen.

via e-recht24

Impressum

Angaben gemäß § 5 TMG
M. R. Bonanza Coffee GmbH, Waldemarstr. 37a, 10999 Berlin, Deutschland

Handelsregister: HRB 200979B | Registergericht: Amtsgericht Charlottenburg
VAT ID: DE321904087

Vertreten durch den Geschäftsführer: Mark Reus

Telefon: +49 30 208488020 | E-mail: kontakt@bonanzacoffee.de

Terms
& Conditions

General Terms and Conditions of Business of Bonanza Coffee – M. R. Bonanza Coffee GmbH for the Sale of Goods at www.bonanzacoffee.de

§ 1 Applicability, Definition of Terms
At the website www.bonanzacoffee.de, we, Bonanza Coffee – M. R. Bonanza Coffee GmbH, Waldemarstr. 37A, 10999 Berlin (hereinafter, “we” or “Bonanza Coffee”), operate an online shop for exclusive coffee and coffee accessories. The following General Terms and Conditions of Business apply to all services between us and our customer (hereinafter: “Customer” or “you”) in the version valid at the time of the order, insofar as nothing else was expressly agreed.

“Consumer” within the meaning of these Terms and Conditions of Business is any natural person who concludes a legal transaction that may not be predominantly attributed to his or her commercial activity or his or her self-employed activity.

§ 2 Entry into Force of the Contract; Retention of the Contractual Text
Once you have found the product you want, click on the product presentation or “QUCIK BUY” and confirm with “ADD TO CART”  in order to put the product in the shopping cart. Click on the shopping cart to view the products that you have selected. Click on “GO TO CHECKOUT” if you want to purchase such products. At that point, you may enter the requested data, such as name, address and payment method and confirm with clicking on “CONTINUE TO SHIPPING / PAYMENT”. Under the “PAYMENT” menu option, you can check everything once again, before transferring to the payment provider of your choice. If everything is in order and you would like to purchase the products, click “REVIEW ORDER”. In doing so and proceeding with payment, you make an offer to us to conclude a purchase contract for the selected products. We can accept your offer within 2 business days with an order confirmation by e-mail. The purchase contract is concluded with our acceptance. Any confirmation of the receipt of your order does not constitute an acceptance.
In the event of the conclusion of a contract, the contract comes into force with

Bonanza Coffee – M. R. Bonanza Coffee GmbH
Waldemarstr. 37A | 10999 Berlin
3. Retention of the contractual text: We will send you the ordering data and our General Terms and Conditions of Business by e-mail, so that you can retain them. We will retain this e-mail. No further retention of the contractual text will take place.
4. Entry errors can be corrected using the customary keyboard, mouse and browser functions (for example, the back button of your browser). You may also make a correction by prematurely canceling the ordering process, closing the browser window and repeating the process.

§ 3 Subject Matter of the Contract
The subject matter of the contract is the purchase of products, particularly coffee and accessories for coffee preparation. We produce the coffee fresh following the receipt of an order (including roasting and grinding, if required).

§ 4 Payment, Shipping Costs and Delivery
Prices for products are available on the website prior to conclusion of a contract and include all price components. The purchase price is payable prior to delivery of the product (advance payment). Upon the receipt of payment, we start with the production and shipping of the product. Paypal and Klarna/Sofortueberweisung is available as a payment method. In addition to the prices that are shown, we charge shipping costs for the delivery of products; these will be clearly communicated to you on the product pages, in the shopping cart system and on the ordering page. Unless otherwise clearly stated in the product description, all products that are offered are ready for shipment within 2-4 business days (delivery time: within 4 business days Germany). We roast, grind and wrap each coffee order fresh and only upon its receipt; as such, we ask for your understanding that we cannot immediately ship our coffee.

§ 5 Data Protection
We collect, save and use personal data of the Customer for the purposes of the implementation of the respective contract. The responsible office within the meaning of the Federal Data Protection Act (Bundesdatenschutzgesetz) is Bonanza Coffee – M. R. Bonanza Coffee GmbH, Waldemarstr. 37A, 10999 Berlin. Each Customer may, by means of an informal notice, demand disclosure regarding the personal data stored regarding his or her identity and may object to the use of his or her personal data with effect for the future. For this purpose, an e-mail to webshop@Bonanzacoffee.de or an informal letter to Bonanza Coffee – M. R. Bonanza Coffee GmbH, Waldemarstr. 37A, 10999 Berlin is sufficient. Our data protection policy (link) applies, without any limitation, to the collection, saving and use of personal data.

§ 6 Right of Revocation for Consumers
Consumers have the following right of revocation:

(1) Revocation instructions

Right of revocation

You have the right to revoke this contract within 14 days without reason. The revocation period is fourteen days from the date on which you or a third party that you have specified (which is not the carrier) has taken possession or will take possession of the goods. To exercise your right of revocation, you must inform us (Bonanza Coffee – M. R. Bonanza Coffee GmbH, Waldemarstr. 37A, 10999 Berlin, webshop@bonanzacoffee.de) of your decision to withdraw from this contract by means of a clear declaration (such as a letter sent by mail or e-mail). You may use the attached model revocation form, but this is not required. For compliance with the revocation period, it is sufficient if you send the notice regarding the exercise of the right of revocation prior to the expiration of the revocation period.

Consequences of revocation

If you revoke this contract, we must repay to you all payments that we have received from you, including the delivery charges (with the exception of the additional costs that arose from the fact that you had selected a manner of delivery different from the most favorable standard delivery that we offer), immediately and no later than fourteen days from the date on which we have received the notice regarding your revocation of this contract. For this repayment, we shall use the same means of payment that you used in the original transaction, unless a different agreement was expressly made with you; in no event will you be charged fees for this repayment. We may refuse to make this repayment until we have received the goods back, or until you have furnished proof that you have sent back the goods, depending on which occurs first in time. You must send back or deliver to us the goods immediately, in any event no later than fourteen days from the date on which you notified us of your revocation of this contract. The time period is met if you send the goods prior to the expiration of the period of fourteen days. You shall bear the direct costs of the return of the goods. You shall be responsible for any diminished value of the goods only if this diminished value is to be attributed to your handling of the goods that is not necessary for the examination of the condition, characteristics and functioning of the goods.

(2) Model revocation form

Model revocation form

(If you want to revoke the contract, please fill out this form and send it back to us.)

• To Bonanza Coffee – M. R. Bonanza Coffee GmbH, Waldemarstr. 37A, 10999 Berlin, webshop@bonanzacoffee.de:
• I /we (*) hereby revoke the contract that I / we have concluded regarding the sale of the following goods (*) / the furnishing of the following service (*)
• Ordered on (*) / received on (*)
• Name of the consumer(s)
• Address of the consumer(s)
• Signature of the consumer(s) (only for a notification in paper form)
• Date
__________
(*)Strike if not applicable.
§ 7 Liability
Subject to the following exceptions, our liability for material contractual obligations and liability arising from tortious acts is limited to intentional acts or gross negligence.
For slight negligence, we are liable, without any limitation, in the event of an injury to life, body or health or a violation of material contractual obligation. If we are in delay with our performance due to slight negligence, if our performance has become impossible or if we have violated a material contractual obligation, for the property damages and financial losses attributable to this, our liability is limited to foreseeable damages that are typical for contracts. A contractual obligation is any such obligation, the fulfillment of which is a prerequisite for enabling the proper fulfillment of the contract in the first place, the violation of which endangers the achievement of the contractual purpose and the adherence to which you may regularly rely. This particularly includes our obligation to act and fulfill the contractually owed service described in § 3.
§ 8 Contractual Language
German and English are available as the contractual language.

§ 9 Warranty / Customer Service
1. The warranty is governed by the statutory provisions.
2. For questions, complaints and objections, our customer service department is available to you on business days Monday to Friday from 9:00 a.m. to 4:00 p.m. and by e-mail to webshop@bonanzacoffee.de.